Privacy Policy & Website Legal Notices

2ndMetal collects information needed to operate a B2B marketplace, including company details, names of business contacts, telephone numbers, emails, billing/delivery information, VAT/TRN data, payment transaction references, inventory data, uploaded photographs/documents, support communications, device/log data and website/app usage information.

We use information to create accounts, onboard sellers, process orders/payments, arrange logistics, prevent fraud, provide support, improve search/matching, measure marketing, comply with legal/tax obligations and protect the Platform.

Payment card details may be processed by third-party payment providers. 2ndMetal should avoid storing full card numbers or security codes unless its payment architecture and compliance obligations expressly permit it.

We may share necessary information with payment providers, logistics companies, professional advisers, IT/cloud providers, authorities where legally required, and transaction counterparties only to the extent needed to perform an order. Seller identity/contact details should not be intentionally disclosed to buyers except where operationally or legally necessary.

We retain data for as long as reasonably required for accounts, transactions, tax/accounting, disputes, fraud prevention and legal obligations. Retention periods should be finalized with UAE counsel/accountants.

We apply reasonable administrative, technical and organizational safeguards, but no online system can guarantee absolute security.

Users may contact 2ndMetal to request access/correction or exercise other applicable privacy rights. The final published policy should state the official privacy email and company address.

Where data is transferred outside the UAE, 2ndMetal will use appropriate contractual/technical measures required by applicable law.

Cookies and similar technologies may be used for essential functionality, preferences, analytics and advertising. The final website should deploy a consent mechanism where legally required.

Website content is provided for marketplace information and transactions. Users must not copy, scrape, reverse engineer, misuse or commercially exploit the Platform or its databases without permission.

2ndMetal names, logos, interface, software, original content and database organization are protected intellectual property of their respective owners/licensors. Seller-uploaded technical data remains subject to the rights granted for marketplace use.

Links or integrations to third-party services do not constitute a warranty of those third parties.

2ndMetal may modify, suspend or discontinue website/app features and may update legal terms from time to time. Material changes should be communicated appropriately.

Listings are subject to prior sale and final confirmation. Images may be illustrative of the actual listed piece but buyers should rely on confirmed order details.

Material information is largely seller-supplied. 2ndMetal does not independently certify grade, standard, metallurgy, MTC authenticity or fitness for a particular application unless a specific verification service is purchased.

Search results and AI-assisted matching are decision-support tools only and do not replace engineering review.

2ndMetal may use essential cookies and, subject to applicable consent requirements, analytics/advertising cookies to operate, secure and improve the website/app and measure campaigns.

The final cookie banner should allow users to manage non-essential cookies where required.